{"id":2277,"date":"2025-08-21T02:02:43","date_gmt":"2025-08-21T00:02:43","guid":{"rendered":"https:\/\/vishnevskii.pro\/?page_id=2277"},"modified":"2025-09-01T19:45:13","modified_gmt":"2025-09-01T17:45:13","slug":"mapa-del-cliente","status":"publish","type":"page","link":"https:\/\/vishnevskii.pro\/en\/servicios\/mapa-del-cliente\/","title":{"rendered":"Customer Journey Map"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2277\" class=\"elementor elementor-2277\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6d93d08 elementor-section-full_width descripcion elementor-section-height-default elementor-section-height-default\" data-id=\"6d93d08\" data-element_type=\"section\" data-e-type=\"section\" data-no-translation=\"\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6336124\" data-id=\"6336124\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fea69be servicio-3 elementor-widget elementor-widget-heading\" data-id=\"fea69be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Customer<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc42c6c elementor-widget elementor-widget-heading\" data-id=\"fc42c6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Journey Map<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-058147f elementor-section-full_width descripcion elementor-section-height-default elementor-section-height-default\" data-id=\"058147f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b1076e7\" data-id=\"b1076e7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dc38ef5 elementor-widget elementor-widget-heading\" data-id=\"dc38ef5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">visualize your users\u2019 real journey to improve their experience<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a7c149f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"a7c149f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d3ce30f\" data-id=\"d3ce30f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8bcfcdf elementor-widget elementor-widget-ryancv-custom-text\" data-id=\"8bcfcdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ryancv-custom-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<!-- Custom Text -->\n\t\t<div class=\"content custom-text\">\n\n\t\t\t\n\t\t\t\t\t\t<!-- content -->\n\t\t\t<div class=\"row border-line-v\">\n\t\t\t\t<div class=\"col col-m-12 col-t-12 col-d-12\">\n\t\t\t\t\t<div class=\"post-box single-post-text\">\n\t\t\t\t\t\t<div class=\"blog-content\">\n\t\t\t\t\t\t\t<div ><p data-start=\"223\" data-end=\"485\">I design detailed customer journeys, identifying all touchpoints and key moments of interaction between the user and the product. This makes it possible to detect friction points, uncover opportunities for improvement, and optimize the overall experience.<\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-00ad758 e-flex e-con-boxed e-con e-parent\" data-id=\"00ad758\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c1cbaf1 e-con-full e-flex e-con e-child\" data-id=\"c1cbaf1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7907ad7 elementor-widget elementor-widget-image\" data-id=\"7907ad7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"920\" height=\"1140\" src=\"https:\/\/vishnevskii.pro\/wp-content\/uploads\/2025\/09\/2151952490-e1756748686165.jpg\" class=\"attachment-full size-full wp-image-2890\" alt=\"\" srcset=\"https:\/\/vishnevskii.pro\/wp-content\/uploads\/2025\/09\/2151952490-e1756748686165.jpg 920w, https:\/\/vishnevskii.pro\/wp-content\/uploads\/2025\/09\/2151952490-e1756748686165-242x300.jpg 242w, https:\/\/vishnevskii.pro\/wp-content\/uploads\/2025\/09\/2151952490-e1756748686165-826x1024.jpg 826w, https:\/\/vishnevskii.pro\/wp-content\/uploads\/2025\/09\/2151952490-e1756748686165-768x952.jpg 768w, https:\/\/vishnevskii.pro\/wp-content\/uploads\/2025\/09\/2151952490-e1756748686165-10x12.jpg 10w, https:\/\/vishnevskii.pro\/wp-content\/uploads\/2025\/09\/2151952490-e1756748686165-184x228.jpg 184w\" sizes=\"(max-width: 920px) 100vw, 920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ec6084a e-con-full e-flex e-con e-child\" data-id=\"ec6084a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba606a5 elementor-widget elementor-widget-ryancv-custom-text\" data-id=\"ba606a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ryancv-custom-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<!-- Custom Text -->\n\t\t<div class=\"content custom-text\">\n\n\t\t\t\n\t\t\t\t\t\t<!-- content -->\n\t\t\t<div class=\"row border-line-v\">\n\t\t\t\t<div class=\"col col-m-12 col-t-12 col-d-12\">\n\t\t\t\t\t<div class=\"post-box single-post-text\">\n\t\t\t\t\t\t<div class=\"blog-content\">\n\t\t\t\t\t\t\t<div ><p data-start=\"487\" data-end=\"1006\" class=\"translation-block\">My goal is to transform scattered data and observations into a clear and actionable map that reflects how users truly experience your product or service. A well-designed customer journey not only highlights problems but also reveals opportunities for innovation and differentiation. This way, strategic decisions are grounded in evidence, and the team gains a visual tool that guides priorities and aligns efforts toward a smoother, more user-centered experience.<\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2b77c6c e-flex e-con-boxed e-con e-parent\" data-id=\"2b77c6c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f2304a5 e-con-full e-flex e-con e-child\" data-id=\"f2304a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd77420 elementor-widget elementor-widget-heading\" data-id=\"dd77420\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Do you want to talk about an idea or product?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a43aa6 elementor-widget elementor-widget-shortcode\" data-id=\"1a43aa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar 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